Good practice in social care for asylum seekers and refugees

Publisher: London: Social Care Institute for Excellence, 2010. 164p., bibliog.

Abstract:

The aim of this research was to examine and develop the evidence for good practice in social care for asylum seekers and refugees in order to develop a resource guide for social care practice in this area. Services for adults, older people, children and families across England, Wales and Northern Ireland were considered. The research comprised a focused literature review and a practice survey. The practice survey explored current practice in this area through 6 focus groups with asylum seekers and refugees; a national survey of 525 organisations including local authorities, care group organisations and refugee and community organisations; and follow up fieldwork. The findings are used to provide an overview of the social care needs of asylum seekers and refugees and to identify suggested good practice in meeting needs. Areas for suggested good practice are made under the headings: ensuring access; effective communication and advocacy; comprehensive needs-led assessment; personalised high-quality service provision; facilitating self-organisation and innovation. Six critical steps were identified to provide a foundation for this practice: securing organisational commitment to promoting the wellbeing of asylum seekers and refugees; the development of strong multiagency partnerships with a clear focus on asylum seekers and refugees; the development of a local strategy based on a joint strategic needs assessment to enable the planning and development of services; methods for engaging with and involving asylum seekers and refugees in the development of services; workforce development; and regular monitoring and review. Policy, practice and research implications are discussed.

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